Quick Answers
How fast will I get a reply?
We reply to every email and form submission within 24 working hours. WhatsApp messages are usually answered the same day, between 10 AM and 7 PM.
How do I track my order?
As soon as your order ships you will receive an email and SMS with the tracking link. You can also visit the
Track Order page on our site.
What is your return and refund policy?
Unopened products in their original packaging can be returned within 7 days of delivery. Refunds are processed within 5–7 working days to your original payment method. Read the full policy on our
Refund Policy page.
Do you ship across India?
Yes — we ship pan-India through trusted couriers. Most metros receive deliveries in 2–3 working days; tier-2 and tier-3 cities take 4–6 working days. Free shipping on orders above ₹499.
I want to stock Glimlach in my store / pharmacy.
Wonderful! Use the contact form above and choose Partnership / Wholesale as the subject, or email us directly at support@glimlach.in. Our partnerships team will get back within 48 hours with our wholesale catalogue and terms.